Runboard.com
You're welcome.

runboard.com       Sign up (learn about it) | Sign in (lost password?)


Page:  1  2  3 

 
snowpixie Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user
Global user

Registered: 11-2016
Posts: 1206
Karma: 9 (+13/-4)
Reply | Quote
Re: Alaska Airlines sued by family of handicapped woman


Katie, i hope this doesn't sound insulting, but perhaps you have a fundamental misunderstanding of what you get when you request wheelchair assistance - all you are getting is transport to/from the gate/plane. It is not like children traveling alone where the airline becomes your guardian/caretaker and is responsible for your well being. All the wheelchair assistant is going to do is drop you off at the gate and move on to the next person they have to transport. no one is going to accompany and maintain oversight over the wheelchair traveler for their entire layover/journey. If a person needs that higher level of care - they need to have someone travel with them.

I wanted to add, from experience it's not uncommon for people who have their own scooter to refuse any additional assistance once they're safely seated in their own scooter and sadly that's what appears to have occurred here.

PDX really needs to start installing bollards.
1/1/2018, 6:16 am Link to this post PM snowpixie Blog
 
mais oui Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user
Global user

Registered: 11-2016
Posts: 4172
Karma: 13 (+19/-6)
Reply | Quote
Re: Alaska Airlines sued by family of handicapped woman


quote:

when you request wheelchair assistance - all you are getting is transport to/from the gate/plane



that is pretty much my experience when my mother flies, we take her to the checkin desk, lodge her hold luggage then we take her to a room where is is met by her helper who places her on a wheelchair (my mother can walk but the distances involved would be taxing for her - and she is very slow)and they taker her through security into the airside lounge stay with her until the flight is called when they take her out side into a lift which raises her to the level of the plane, once seated the helper leaves and mother is on her own until landing when the process operates in reverse with the helper staying until someone collects her.

As I said earlier my mother is infirm but has all her mental faculties - the women in the OP seems to not have all her mental faculties so I do wonder if she should have traveled alone.

My fear with my mother is always about what if there is an incident and the plane has to be evacuated she would be unable to cope and so would certainly die OK that I accept but I would hate to think her infirmity would cause the death of others

---
HAPPINESS, THE IGNOBLE LIFE GOAL OF THE ILLITERATE
1/1/2018, 10:19 am Link to this post PM mais oui Blog
 


Add a reply

Page:  1  2  3 





You are not logged in (login)