Runboard.com
Слава Україні!

runboard.com       Sign up (learn about it) | Sign in (lost password?)

Page:  1  2  3  4  5  6 

 
Rigby5 Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 04-2005
Location: Mountain Time
Posts: 6799
Karma: -5 (+26/-31)
Reply | Quote
Doctor Forcibly Removed From NOT Overbooked Plane


Image

https://www.yahoo.com/news/new-video-apparently-shows-bloodied-united-passenger-returning-plane-forcibly-removed-185220992.html

{...
The man — who reportedly said he was a doctor and needed to get back to see patients in the morning — was forcibly removed after United overbooked a Sunday evening flight from Chicago to Louisville by trying to add service employees to the passenger list. According to passengers, United boarded the plane, and after no one accepted its offer to voluntarily give up their seats for four crew members, the airline said a computer would randomly select people. The man refused to leave, which led to security personnel dragging him from his seat.
...
“The incident on United flight 3411 was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department,” said a spokesperson for the Chicago Department of Aviation in a statement to Yahoo News. “That officer has been placed on leave effective today pending a thorough review of the situation.”

“This is an upsetting event to all of us here at United,” said United CEO Oscar Munoz in a statement Monday afternoon. “I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with the authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly with him to address and resolve this situation.”

The Chicago Police Department issued a statement saying the man fell into the armrest and injured himself.
...}




Last edited by Rigby5, 4/12/2017, 9:46 pm
4/11/2017, 5:35 am Link to this post PM Rigby5
 
Yobbo Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2008
Posts: 2661
Karma: 26 (+34/-8)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


Civilisation has passed a lot of people by.
4/11/2017, 10:14 am Link to this post PM Yobbo
 
mais oui Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2016
Posts: 5097
Karma: 25 (+31/-6)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


this happens all the time here planes on budget airlines are routinely over booked because they know that a certain percentage wont show up, if the excrement hits the expelaire and they do show up they ask for volunteers to fly later the first offer is a full refund and £100 but if you hold out there are some great deals, my daughter and her husband got a night in a decent london hotel and a couple of hundred pounds for switching from a sunday evening flight to a monday evening one (they could have flown home earlier but if you have a day in london you might as well use it!)

Never heard of people being dragged off the plane although a friend flew back from Glasgow in the cockpit once (pre 9-11)

---
HAPPINESS, THE IGNOBLE LIFE GOAL OF THE ILLITERATE
4/11/2017, 10:23 am Link to this post PM mais oui Blog
 
Noserose Profile
Live feed
Blog
Friends
Miscellaneous info

Head Administrator

Registered: 11-2008
Location: Canada
Posts: 3960
Karma: 13 (+24/-11)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


It certainly looked like a violent removable. I would think he would get big bucks if he sued.

---
--------------------------------------------------------------
"libido sciendi"..... the passion to know.
4/11/2017, 10:33 am Link to this post PM Noserose
 
mais oui Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2016
Posts: 5097
Karma: 25 (+31/-6)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


I would think he would get big bucks if he sued.


that depends, did he have a 'right' to be on the plane? my view is that he had on consideration of a fee having been paid a priviledge extended to to him that privilege had been withdrawn.

Was he given the opertunity to leave the plane peacefully under his own steam?

From UA conditions of carriage contract

All of UA’s flights are subject to overbooking which could result in UA’s inability to provide previously confirmed reserved space for a given flight or for the class of service reserved. In that event, UA’s obligation to the Passenger is governed by Rule 25.

rule 25 doesnt seem to cover this precise set of circumstances - the passenger should never have been allowed on the plane (so some one goofed)

but as the paragraph above shows having a valid ticket doesnt not guarantee that you will be carried so if being at your destination at a specific time is absolutely vital to you then you shouldnt book with an airline which over books!

Under rule 25 between $675 and $1350 would have been payable as compensation (in addition to a free transfer)

---
HAPPINESS, THE IGNOBLE LIFE GOAL OF THE ILLITERATE
4/11/2017, 11:18 am Link to this post PM mais oui Blog
 
shiftless2 Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2016
Posts: 2548
Karma: 29 (+34/-5)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


quote:

mais oui wrote:

All of UA’s flights are subject to overbooking which could result in UA’s inability to provide previously confirmed reserved space for a given flight or for the class of service reserved. In that event, UA’s obligation to the Passenger is governed by Rule 25.



I don't think the "overbooking" rule applies here. According to the definition of overbooking the flight was not overbooked.

This from my Facebook page this morning
==============================

It’s weird how people are relying on United’s Contract of Carriage to say the airline had a right to involuntarily remove this passenger. That’s not how I see it, and this is why: Rule 25 of the Contract of Carriage explains what is to happen in the event a flight is “Oversold”. It includes reference to the request for volunteers that everyone is familiar with, and then involuntary denial of boarding where there are insufficient volunteers. But here’s the thing, this flight wasn’t “Oversold”. According to the contract, an “Oversold Flight” means a flight where there are more “Passengers” holding valid confirmed tickets than there are available seats. If you look at the definition of “Passengers”, it explicitly excludes members of crew. All reports I’ve seen suggest the passenger was removed to make space for crew who were needed down route. If that’s true, then this wasn’t a situation where there were more “Passengers” (as defined by the contract) than seats. Unless there was some other reason to refuse transport under Rule 21 of the contract, United had no right to remove the passenger.

4/11/2017, 11:35 am Link to this post PM shiftless2 Blog
 
mais oui Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2016
Posts: 5097
Karma: 25 (+31/-6)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


shiftless I still think over booking rules apply.

suppose the plane had 200 seats and UA had reserved 20 for staff, this means that the plane only had 180 seats available for sale if they then (in accordance with usual rules) over sold these 180 seats yes every ticket holder would have a physical seat BUT those seats would include those that had been reserved for staff - to whom UA give priority therefore the flight was over sold.

Now you might say that commercially it is a bad move denying a paying customer in preference to staff - but if the staff are in the wrong place that would mean than there would be a flight some where the following day which couldnt take off due to lack of staff.

(there is of course little excuse for physically dragging someone off the flight just because you need a seat)

---
HAPPINESS, THE IGNOBLE LIFE GOAL OF THE ILLITERATE
4/11/2017, 11:59 am Link to this post PM mais oui Blog
 
katie5445 Profile
Live feed
Blog
Friends
Miscellaneous info

Administrator

Registered: 10-2016
Posts: 7485
Karma: 47 (+62/-15)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


UA has got to be the worst carrier in the US. I have been paid a several times to get off airplanes and have accepted few. Most the time I have turned them down, I also need to get where I am going, when I do turn them down. I would say if staff had to get to point B when they are at A, they need to adjust their rota before dragging passengers off forcibly to where they are injured.
4/11/2017, 3:22 pm Link to this post PM katie5445 Blog
 
snowpixie Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user

Registered: 11-2016
Posts: 1565
Karma: 11 (+15/-4)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


https://www.youtube.com/watch?v=5UEnTHQRi_M
4/11/2017, 3:39 pm Link to this post PM snowpixie Blog
 
katie5445 Profile
Live feed
Blog
Friends
Miscellaneous info

Administrator

Registered: 10-2016
Posts: 7485
Karma: 47 (+62/-15)
Reply | Quote
Re: Doctor Forcibly Removed From Overbooked Plane


You pay $1200 for an overseas ticket and they treat you like you are in prison instead of a paying customer. I will pay more for a ticket than fly with them.
4/11/2017, 3:45 pm Link to this post PM katie5445 Blog
 


Add a reply

Page:  1  2  3  4  5  6 





You are not logged in (login)