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mais oui Profile
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Re: Alaska Airlines sued by family of handicapped woman


Ah! that puts it in a different light!

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12/30/2017, 7:46 pm Link to this post PM mais oui Blog
 
snowpixie Profile
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Re: Alaska Airlines sued by family of handicapped woman


here'a the lawsuit. I see this as a money grab.


https://media.kxly.com/mmm-kxlytv-media-us-east-1/document_dev/2017/12/28/AlaskaDocsWatermarked_1514502815131_9818351_ver1.0.pdf

Last edited by snowpixie, 12/31/2017, 12:22 am
12/31/2017, 12:20 am Link to this post PM snowpixie Blog
 
mais oui Profile
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Re: Alaska Airlines sued by family of handicapped woman


quote:

I see this as a money grab.



I agree BUT based on that Lawsuit AA did have a duty of care which they failed to provide.

Personally if my family member was in the state that Ms. Kekona was in (intellectually) I wouldnt let her travel alone.



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12/31/2017, 1:04 pm Link to this post PM mais oui Blog
 
katie5445 Profile
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Re: Alaska Airlines sued by family of handicapped woman


Neither would I but I bet the airline settles. Then again after hours on a plane as an employee would you not have known visually a 95 y.o. that was escorted by wheelchair status on your flight? This is what the FAA states, "Airlines my not require advance notice that a person with a disability is traveling." Alaska states call us or let us know at the boarding gate. I bet they did, there is nothing I read in Alaska rules that states, fill out the card or your screwed. In all honesty when I watched the video, I'd be upset enough to sue as well, it's gross.
12/31/2017, 5:35 pm Link to this post PM katie5445 Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


I don't think this woman should have been flying alone and feel it's irresponsible to have allowed her to. The airlines should be able to determine if a passenger is a risk to themselves or to others and not allow them on the plane, imo.

12/31/2017, 5:57 pm Link to this post PM birdcharm Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


 I can't find faulty in AS or the contractor for letting her go off on her own if she said she was fine to do so, since she probably did feel OK being on her scooter at that moment.

 elderly people can do a lot on their own ... usually more than us "regular" folks give them credit for, BUT occasionally when they want to go off on their own it takes someone close to them to say, "NO!"

If any good can come out of this sad situation, maybe it will make people think twice and spend the extra money to travel with their vulnerable loved ones. You can't count on strangers to know your relative's needs, abilities and idiosyncrasies as much as you do.
12/31/2017, 6:31 pm Link to this post PM snowpixie Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


At the original gate in Hawaii that should have all been handled. If the card was that important, why didn't they have the family fill it out? An airline cannot refuse a person with a disability of any kind unless they are "inimical to the safety of the flight." What if you sent your little kid, they didn't fill the card out and kid went missing? I think when you accept a passenger you have taken on that responsibility. I'm beginning to change my mind on the airlines culpability just looking at the women without her injuries as a passenger I would have given her aid if I saw her wheeling herself around, even if it was just walking by her.
12/31/2017, 6:34 pm Link to this post PM katie5445 Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


quote:

katie5445 wrote:

Neither would I but I bet the airline settles. Then again after hours on a plane as an employee would you not have known visually a 95 y.o. that was escorted by wheelchair status on your flight? This is what the FAA states, "Airlines my not require advance notice that a person with a disability is traveling." Alaska states call us or let us know at the boarding gate. I bet they did, there is nothing I read in Alaska rules that states, fill out the card or your screwed. In all honesty when I watched the video, I'd be upset enough to sue as well, it's gross.



not sure what you mean.

F.A.A. just requires that a psgr walk to and from their seat unassisted. If you can't then the airline would of denied her boarding until she presented a traveling companion. All they care about is making sure someone help them off the plane in case of emergency.

She was able to walk on and off unassisted.
When they brought her scooter to her. They asked her if she needed help. She said no.

If someone says they don't need help. You respect their wishes. You certainly don't argue with them. They are the customer.
12/31/2017, 6:40 pm Link to this post PM snowpixie Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


quote:

katie5445 wrote:

At the original gate in Hawaii that should have all been handled. If the card was that important, why didn't they have the family fill it out? An airline cannot refuse a person with a disability of any kind unless they are "inimical to the safety of the flight." What if you sent your little kid, they didn't fill the card out and kid went missing? I think when you accept a passenger you have taken on that responsibility. I'm beginning to change my mind on the airlines culpability just looking at the women without her injuries as a passenger I would have given her aid if I saw her wheeling herself around, even if it was just walking by her.



unaccompanied minors is a paid service, that the airlines handles because the airlines is in control. it is not a courtesy, such as giving assistance to the elderly or infirm since each airport set up differently. bottom line 3rd party contractors are in control of the staff and may not have enough people to handle everyone requesting service. apples and oranges.


Last edited by snowpixie, 12/31/2017, 7:09 pm
12/31/2017, 6:44 pm Link to this post PM snowpixie Blog
 
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Re: Alaska Airlines sued by family of handicapped woman


I keep reading different stuff, first it was airlines only have a responsibility to the disabled when boarding, on the plane then leaving. "US legislation, places responsibility for delivery, services and facilities to disabled persons on the airline."
12/31/2017, 7:39 pm Link to this post PM katie5445 Blog
 


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